Shipping policy

Shipping Policy

Last Updated:  

Thank you for shopping with [MR LUX]. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within [1–3 business days].

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days.

You will receive a confirmation email once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: [3–7 business days]

  • Expedited Shipping: [1–3 business days]

  • International Shipping: [7–21 business days]

Delivery delays can occasionally occur due to carrier issues or customs processing.

3. Shipment Confirmation & Tracking

You will receive a shipment confirmation email containing your tracking number once your order has shipped. Tracking numbers become active within 24 hours.

4. International Shipping

We ship to [list countries or “select international destinations”].

  • International shipping times may vary.

  • Customers are responsible for customs duties, taxes, and import fees.

  • We are not responsible for delays caused by customs.

5. Shipping Restrictions

We do not ship to:

  • P.O. Boxes (if applicable)

  • APO/FPO addresses (if applicable)

  • Certain restricted countries

6. Damaged, Lost, or Stolen Packages

Damaged Orders:
If your order arrives damaged, please contact us within [48 hours] with photos of the damaged item and packaging.

Lost or Stolen Packages:
We are not responsible for packages marked as delivered but reported missing. Please contact the shipping carrier directly.

7. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

8. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Email: [your email address]
Phone: [your phone number]
Address: [your business address]